Safety assessment

In order to make sure you and our members stay safe in your work together Lively creates individualised safety assessments for each member, which identify any possible hazards you might face in your work together that could pose a risk for either of you.

That's why, in your first session with a member, before you get going with your work, we ask you to complete a short safety assessment of the home environment you'll be working in (5 minutes).

This is an important opportunity to flag anything to Lively HQ that you're not comfortable with in the member's home environment. It's really important you feel safe in the space, so ensure you include everything that could be of concern.

Here's how it works:

1. With the member's permission, walk through all the spaces you will actually be occupying as part of your work, following the prompts in the form to identify habits. As a minimum, this usually involves the following:

   • • The living room

     • The bathroom/toilet (members are required to give you access to a toilet)

     • The hallway

     • The front path

     • The garden (if providing social gardening help)

   • You should complete this assessment without the member's involvement, to ensure that you have freedom to log any safety concerns.

2. Record any hazards you observe following the Reporting Hazards process.

   • You should mainly focus on hazards that relate to:

     • Around the Home (for any hazards you observe in the physical environment)

     • Equipment (for any hazards you observe with the member's equipment)

   • In some cases you may observe hazards that relate to the member's physical or psychological health that have not been recorded. Usually, these should have been recorded by the person who referred the member to Lively, so be sure always to flag any unrecorded physical or psychological risks to Lively HQ to ensure we check them with the referrer.