Support services directory

You may want to help a member connect with different types of services, and here are some you could explore together!

Medical assistance 

• Nurse on call: 1300 60 60 24 

• Ambulance '000'

Counselling services

• https://www.counsellingonline.org.au/

• https://standbysupport.com.au/

• https://www.beyondblue.org.au/get-support/resource-library

• https://www.blackdoginstitute.org.au/resources-support/

• https://www.carergateway.gov.au/

• https://www.gamblinghelponline.org.au/

• https://mensline.org.au/

• https://mindframe.org.au/

• https://www.openarms.gov.au/ *

• https://au.reachout.com/

• https://everymind.org.au/resources/mental-health-resources

• https://stride.com.au/

Advocates, elder abuse and aged care navigation help

• Elder Rights Australia: 1800 700 600

• Elder Help Line: 1800 353 374

• Senior Rights Victoria: 1300 368 821

• Better Place Australia - Elder Abuse Prevention and Support: 1800 214 117

• Office of the Public Advocate: 1300 309 337

Aboriginal and Torres Strait Islander services 

• Wadamba Wilam: (03) 9481 0323 https://www.neaminational.org.au/services/wadamba-wilam/

• Yarning SafeNStrong: 1800 959 563 https://www.vahs.org.au/yarning-safenstrong/

• Djirra - Aboriginal Family Violence Response & Support Service: 1800 105 303 https://djirra.org.au/

• Elizabeth Morgan House: (03) 9482 5744 https://www.emhaws.org.au/

Multicultural mental health supports

• https://embracementalhealth.org.au/

• https://headtohealth.gov.au/supporting-yourself/support-for/culturally-and-linguistically-

diverse-people

If the Member seems to be going through a mental health crisis 

• SuicideLine Victoria: 1300 651 251

• Lifeline: 13 11 14

Domestic Violence Supports

• https://www.whiteribbon.org.au/Find-Help/Help-Lines

• https://www.dvrcv.org.au/support-services/victorian-services

• https://www.dvrcv.org.au/talk-someone/australia-wide-services

• https://www.servicesaustralia.gov.au/individuals/subjects/family-and-domestic-violence

• https://au.reachout.com/articles/domestic-violence-support

• https://www.1800respect.org.au/

Free Interpreting Service

• Translating and Interpreting Service (TIS National), Immediate phone interpreting: 131 450  https://www.dss.gov.au/sites/default/files/documents/12_2017/d17_1164659_free_interpreting_service_-_general_information.pdf